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Here you’ll find a range of case studies that show how we have helped our clients transform their business.
Contact us if you want to discuss any in more detail.
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The impact of which was the business had increased support and maintenance costs, and the added risk of server failure.
Possible Solutions:
Option 1 – Private Cloud
Capex, although low relative TCO & low complexity. Also, limited scalability & ongoing burden of maintenance and management.
Option 2 - IaaS
Opex, moderate relative TCO. Good scalability & limited burden of maintenance and management. Traditional procurement of add-on functions.
Option 3 – Public Cloud
Opex, highest relative TCO. High degree of scalability. Significant array of add-on features and functions, such as; analytics, AI, integration, app development, security.
Our Recommendation
Public Cloud
Private Cloud represents very short-term thinking. IaaS provides for scale and right-sources maintenance and management but does nothing to offer your business a competitive advantage.
Public cloud is where you will need to be within the next logical Technology lifecycle refresh in order to support both your business imperatives and the demands from your market.
Going straight to Public cloud will avoid an eventual second migration in the next three years, thereby reducing your TCO.
It will also allow you to leverage off the economy of scale that a cloud provider enables.
The impact of which was lost productivity as information was located (if it even could be).
Possible Solutions:
Option 1 – File Server
Low cost but very low automation and efficiency. Recent developments have vastly improved searchability within file server environments, but this is too limited for you
Option 2 – Office 365
Scalable, high degree of efficiency, low cost and outstanding collaboration tools. Works from any device and from any location.
Option 3 – Suitefiles
Scalable, high degree of efficiency, low cost and outstanding collaboration tools. Works from any device and from any location. Specific to the Accounting industry.
Our Recommendation
SuiteFiles
was built with small-medium businesses, especially accountants and bookkeepers, in mind.
Clients say that using Suite Files saves them hours of time each week and improves their document processes and client communications through features valuable to small businesses, including:
It will deliver everything you need from a DMS and, as you already use Office 365, will work out of the box for you.
The impact of which was it prevented the business from using it to its full potential and draw meaningful insights to support decisions.
Option 1 – Data Structuring
Puts focus on ensuring future data is in a usable state and is consistent.
Allow the business to use data to transform.
Option 2 – Data Strategy
Develop a plan to align all data held by the business so it is usable.
Reduces risk on the business.
Option 3 – Online Data Lake
Highest relative cost but holds all historical information and receive all incoming
information. All processes would then be run from this environment.
Our Recommendation
Data Strategy
As a data driven business, you need to focus on what data you need to hold and how you will use it to be successful. Focusing only on structuring future data requirements would limit your ability to use all the information you hold correctly.
Building a date strategy will ensure you have greater oversight over the information assets held by your business, and you will be able to invest accordingly.
This will support both your business imperatives and the demands from your market.
Recommendations given:
1. Review your service provider
2. Rationalise your tools
3. Cancel unused licenses
Managing spend not only saves you money, it also ensures your business is as efficient as possible. Don’t pay more than you need for technology.
Recommendations Given
1. Reduce the number of apps used
2. Move to a cloud connected architecture
3. Adopt appropriate cloud security products, policies and practices
Moving towards a cloud centric operating model provides possibility and advantages of working from anywhere while remaining productive.
As well as being a welcoming face to your business, your front desk is fielding 100% of all inbound calls to the business. Many of these are handled the same way, leading itself to process automation.
1. Process improvement through Intelligent automation
2. Identify Customers as they call and route appropriately
3.Implement an appointment booking system and tell your customers about it.
Process automation ensures efficiencies in your business can be quickly realised.
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So please be sure to take specialist advice before taking on any of the ideas in this publication. This information is general in nature and not meant to replace any specific advice. The IT Psychiatrist Limited, employees of said company and brand derivations disclaim all and any liability to any persons whatsoever in respect of anything done by any person in reliance, whether in whole or in part, on information provided within.
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